Secret code recovery
To safely recover the secret code to the app:
- Open Web Management on any device.
- Sign in to Web Management with your Kaspersky Account that you used during initial configuration of the app.
- Select the device whose secret code needs to be recovered.
- Press the Recovery of secret code button.
The recovery code is displayed in Web Management.
- Launch Kaspersky Internet Security on the device.
- On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Anti-Theft.
- When prompted to enter the secret code, tap Menu > Recovery of secret code.
- Enter the recovery code displayed in Web Management.
Your secret code appears on the device screen.
- Enter your recovered secret code.