Secret code recovery

To safely recover the secret code to the app:

  1. Open Web Management on any device.
  2. Sign in to Web Management with your Kaspersky Account that you used during initial configuration of the app.
  3. Select the device whose secret code needs to be recovered.
  4. Press the Recovery of secret code button.

    The recovery code is displayed in Web Management.

  5. Launch Kaspersky Internet Security on the device.
  6. On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Anti-Theft
  7. When prompted to enter the secret code, tap Menu > Recovery of secret code.
  8. Enter the recovery code displayed in Web Management.

    Your secret code appears on the device screen.

  9. Enter your recovered secret code.