What if I forgot my pattern or PIN?

Load IObitApplock or any locked app-> Tap three dots at the top-right corner-> Tap Forgot Password. You will get averification code to reset your password.

*Attention: To make sure you’re the right person to get the Reset Password email, it is suggested to bind your email first as follows:

Please load IObitApplock-> Tap sidebar at the top-left-> Go to Security Center-> Find Email Authentication-> Bind your email
Why IObit Applock cannot be uninstalled?

If you failed to uninstall IObit Applock, please load it-> Tap sidebar at the top-left-> Tap Security Center-> Disable Avoid Being Uninstalled. Now you can uninstall IObit Applock.
Why didn’t I receive the intruder’s picture via email?

You may forget to bind your email, please follow steps below:

Please load IObit Applock-> Tap sidebar at the top-left-> go to Security Center-> Intruder Selfie-> Tap the email icon at the top-right to bind your email address. You will receive the intruder’s photo automatically.

If you’ve already bound your email but still couldn’t receive notification messages:

Please submit your problem and bound account directly through the Feedback inside this app. We will reply to you ASAP!
I’ve turned on Notification Lock but why I can still see the content of notifications and heads-up?

Please first go to Notification Lock to check if the bell icon of the app you want to hide notifications is lighten.

If the settings are correct but the content of notifications or heads-up still cannot be hidden. Please submit your problem directly through the Feedback inside this app. We will reply to you ASAP!
I’ve locked the gallery but why my photos can still be seen by using camera or other related apps?

IObit Applock helps you lock the gallery to prevent unauthorized access but it doesn’t mean all the photos can be hidden individually. To ensure your photos will not be seen by others, it is suggested to lock all apps that can access to your gallery.
Where can I change the lock type?

Load IObit Applock-> Tap sidebar at the top-left -> Go to Security Center-> Tap Change Lock Type
How to make the pattern invisible?

Load IObit Applock-> Tap sidebar at the top-left-> Tap Settings-> Disable Make Pattern Visible
How to update IObit Applock?

Load IObit Applock-> Tap sidebar at the top-left -> Tap About-> Tap Check for updates
If my locked apps get updated, do I need to re-lock them?

No, updating apps will not affect the apps lock status
Can I Enable/Disable IObit Applock?

Yes, you can change IObit Applock status in Settings. Please load IObit Applock-> Go to Settings-> Enable/Disable IObit Applock Status
On my Samsung device, I’ve turned on the Notification Lock, but why I can still see the message content in pop-ups?

In Samsung 5.0 and above, you need to turn on “Accessibility” for Floating Message to hide the message previews completely.

Please load IObit Applock-> Find Floating Messages in the main page-> Tap it and follow the tips to turn on its Accessibility.
I love IObit Applock! How can I support you somehow?

Yes, that would be great! We really appreciate you:

Writing 5-star review on Google Play

Telling and sharing IObit Applock to your friends and family!

Liking us on Facebook and following us on Twitter!
I want to translate IObit Applock, what should I do?

Thank you for helping us to translate! Please load IObit Applock-> Tap Sidebar at the top-left-> Tap About-> Tap Help us with the localization project to join our translator team.